Holiday Inn Express & Suites Orlando- Lake Buena Vista, an IHG Hotel
客人怎么说
I really liked this hotel - it was a great value stay, feels like higher than the published 3 star rating for sure. There were always lovely kind and welcoming staff (especially Armando and Manuel on the front desk and the gorgeous Gary who helped me out with park tickets and good advice every morning!). The rooms are large, very clean, modern and spacious, with a very handy microwave, full size fridge and keurig coffee machine. The bed was huge and very comfy! There were good quality dove toiletries dispensers in the bathroom- Dove shampoo, conditioner, shower gel, hand wash, lotion and soap bar. The breakfast was fine- pancakes, bread/toast, bagels, eggs and sausage, hot cinnamon rolls, yoghurts, muffins, cereal, oatmeal and bananas each day. It would have been lovely to have some more fresh fruit options but overall I was very satisfied. I never had a problem with queues and dined at different times each morning. In addition to this there is coffee/tea facilities open all day in the lobby- what a great benefit! I was able to take a fresh coffee out each morning and come back to a peppermint tea every evening. The pool area was great- water was chilly (but it is January) but the spa was hot. The front desk team said I could use the neighbouring hotel’s pool which was heated- I took one trip there for a dip, no problems- but their pool is pretty small so I generally stayed at the holiday inn pool.
Carolyn
2025年2月
breakfast was good and plenty of options. great location. comfy beds. Good size room.
Maria
2024年1月
Deborah
2023年1月
The staff really genuinely cares about their guests. We had booked a room that turned out to be an accessible room because the others were full. Unfortunately the air conditioning in the room was broken and when I mentioned it to the front desk they immediately got on it and because the air conditioning couldn’t be fixed, our room was upgraded to a king suite + our parking fee was waived off. I don’t regularly write reviews especially since Holiday inn is always a solid choice for a hotel but the way the staff went above and beyond is something I really appreciated.
Emmanuel
2024年9月
Anup
2022年9月
The location to both Disney and Universal parks is excellent! Took us no time to get to where we needed to go each day. There was plenty of parking spots available, I wish it was a little more lit up in the side of the property. The breakfast was ok. The day I went had plenty of eggs and sausage but no potatoes or other options like that and I went around 8:45am so there still should have plenty of food left since breakfast ends at 9:30am. The room was spacious and bed was very comfy. It was clean and smelled clean as well. Overall, very good place for the money and will definitely stay here again.
Kristin
2023年9月
Location is perfectly between Universal & Disney. Nice, clean comfortable hotel. Great to see clean looking carpets and esp linen looked and felt clean. They didn’t have anything hot in vegetarian, so the breakfast staff was very helpful and made us a vegetarian dish. Staff was courteous and helpful. Tip - they have to be told to clean the room.
Medha
2024年10月
The beds were amazing! The staff was great.
Eduardo
2024年7月
Staff was exceptionally nice and helpful. Room was very clean and everything seemed very new. Free breakfast was good quality.
Garland
2025年2月
Our stay at was absolutely exceptional! My husband was so happy. From the moment we arrived, the staff went above and beyond to make us feel welcome. The rooms were impeccably clean, spacious, and beautifully designed, with all the modern amenities we could need. Every detail was carefully thought out to ensure maximum comfort.
Shayne
2024年9月
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